The lack of success in their efforts stems from employers not grasping the true meaning of employee engagement. With the two perplexing words- employee engagement-clouding every employer’s agenda for years now, enterprises still have a long way to reap the benefits of their expensive engagement initiatives. Only 16 percent are satisfied or very satisfied with their current approach to measuring the employee experience.-GartnerĬlearly, employee engagement is an elusive beast. companies up to $550 billion a year.-The Engagement InstituteĢ0 percent of organizations will include employee engagement improvements as a shared performance objective for HR and IT groups by 2020.-Gartner Amanda Wiles, CEO Companies with engaged employees had 89 percent greater customer satisfaction and 50 percent higher customer loyalty than their disengaged counterparts.-Hay Groupĭisengaged employees cost U.S.
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